Return & Refund Policy

We offer a 30-Day Risk-Free Guarantee.

✅ Return Eligibility:

  • Items must be unused and in original packaging

  • Request must be made within 30 days of delivery

🚚 Return Process:

  1. Email support@viewlio.store with your order number and reason for return.

  2. We’ll provide return instructions and a return address.

  3. After receiving the item, your refund will be processed within 3–5 business days.

⚠️ Non-returnable Items:

  • Used or damaged items (not caused by shipping)

  • Free gifts or promotional items

Important: Return shipping costs are the responsibility of the customer unless the item is defective or wrong.